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Information about the corona virus

The Municipality of Hvidovre follows the directions of the Danish Health Authority and other authorities. We are constantly working towards taking the necessary precautions to limit the spread of the corona virus (COVID-19) and to protect citizens who are especially at risk, for example the elderly and sick. According to the Prime Minister’s statement on Wednesday the 11th of March Denmark has been closed down. This page will be updated with information about the situation in Hvidovre.

Suspended services in the Municipality of Hvidovre (Updated JuLY 1ST 15:10 Pm)

Schools and youth clubs

The schools and SFO are now open for 0-5. grade. From 18th of May the schools will gradually open for 6th to 10th grade. We have focus on the safety of the children and the employees and on compliance with the guidelines and restrictions given by the health authorities. 
Parents should look on Aula, where there will be announcements about the plans for each school.

Daycare

Everyday life is more and more back to normal in the daycare in Hvidovre. There is still focus on hygiene and the opening hours will be limited until August the 1st. Parents can orient themselves with the manager in the individual daycare or the daycare provider.

Other services for families and children

  • The Family Centre Poppelgården is closed.
  • The Youth Centre Porten (Ungecenter Porten) and Hvidborg are up and running
  • The Family Advice Centre (Familierådgivningen): You may contact The Family Advice Centre in cases of emergency concerning children between 0-18 years of age. Telephone 3639 3963.

Emergency care for children aged 0-9: Parents who work in critical functions ex. in hospitals, the elder care and the police on evenings, nights and weekends, can apply for emergency care for their child.

Dental care

The dental care unit at Enghøjhuset will be open for calls made by telephone from 8-10 am from Monday to Friday. The dental care unit will be available, for children who damage their teeth.

The elderly, the sick and the physically and mentally disabled

The home care unit continues to serve all citizens who receive personal care and/or cleaning help. Help with shopping, help with laundry and delivery of food continue as usual.  

We are working on a partial reopening of activities in day care centers, in the Activity Center and the Health Center.

From July the 2nd visits are allowed at the care centers.

The health center is open to citizens who have an appointment. If you have symptoms such as fever, dry cough, sore throat, headache or muscle soreness, please cancel your appointment. If you have any questions, please contact Hvidovre Health Center on 36 39 37 37.

 

Help from voluntary organisations

Red Cross
The Red Cross' Corona Help Network offers help those who are sick, quarantined or particularly at risk by being infected with coronavirus.
If you need to go shopping, pick up a package og medicine or other practical activities, the volunteers of the Red Cross Corona Help Network can be contacted on phone 35 29 96 60 every day at 9-19.
See more:
https://en.rodekors.dk/corona/hj%C3%A6lp?_ga=2.150896885.2108398875.1588229571-770855415.1584622012&_gac=1.246737200.1585743614.EAIaIQobChMIhcGgn5vH6AIVxYeyCh2e3wW1EAAYASAAEgJm6fD_BwE

Ahmadiyya Muslim Youth Organization

If you are in quarantine volunteers from the Ahmadiyya Muslim Youth Organization can help you with ex. shopping and a talk on the phone. 
Send an email to: help@khuddam.dk or call +45 36 75 78 69 (10 am-4pm) 

 

Culture, sports and associations

From 8th of June it is allowed to gather up to 50 persons in publicly accessible locations - both indoors and outdoors.

All gatherings and meetings organized by the municipality have been cancelled until further notice.

Outdoor sports

On 11th of May the government has announced that outdoor sports are allowed under certain conditions.
The use of clubhouses, municipal buildings and shared dressing and bathing facilities is still closed, and the health authorities' recommendations are required. This includes:

• Keeping 1-2 meters away from other people.
• That you pay special attention to hand hygiene - use hand spray if it is not possible to wash hands with soap and water.
• Coughing or sneezing occurs in the elbow.
• That you should stay home if you have symptoms such as fever, cough, muscle soreness - and go home immediately even with mild symptoms.
• Be aware of the special risk groups as defined by the National Board of Health.
 
Associations and clubs in Hvidovre have been informed. 

Indoor sports

The Danish Parliament has decided that indoor sports and associations can start again from 8 June. The reopening includes facilities for sports and recreational activities, including swimming pools and fitness centers. The reopening can take place on condition that a number of guidelines from the health authorities can be observed.
Due to specific requirements for swimming pools, it may take a few weeks before the pools are ready. This also applies to the open-air swimming pool in Præstemosen.

The libraries have reopened - but with restrictions. See more here: https://www.hvidovrebib.dk/nyheder/servicemeddelelser/hvidovrebibliotekerne-aabner-igen-mandag-den-18-maj-kl-1000

The town hall and the Citizens Service Centre

From 15th of June Hvidovre Town Hall will open again. You may only visit the Town Hall if you have made an appointment in advance or have booked a time on the website, eg for a new passport or driver's license. This restriction does not apply for unemployed persons who can not use jobnet.dk from home.

Read this before you go to the City Hall or the Job Center:

Stay home if you have symptoms of coronavirus (dry cough, sore throat, fever, difficulty breathing, headache, muscle soreness).
Come only if you have arranged a meeting or booked a time in advance (unless you are unemployed and cannot go to jobnet.dk from home).
Do not show more than 5 minutes before the agreed time.
Disenfect your hands when go in.
Have good hand hygiene and cough / sneeze in the elbow.
Keep at least 1 meter distance to others.
Follow any directions on info screens and posters at City Hall and at the Job Center.

If you are at increased risk of serious illness with COVID-19, you must limit situations where you may be exposed to infection. Therefore, you should consider whether you need to visit City Hall.

If you need to contact us, please find contact information here:
/Service/Nyheder/2020/03/kontakt-info-corona

If you have questions, you are welcome to send a mail to one of the 11 main mail-addresses or send a mail via Digital Post/E-boks, if your inquiry contains sensitive information.

Jobcentre and welfare benefits department (Ydelsesservice)

Consultations
All face to face interviews in the job centre and the welfare benefits department have been cancelled. Many of these interviews are conducted by telephone. Your caseworker will contact you. Some caseworkers will call from a concealed number as they are using their private telephones.
All meetings with the rehabilitation teams have been cancelled until further notice (until June the 24th). All those who have had their appointment cancelled with someone from the rehabilitation teams will automatically receive notice of a new appointment.

If you have recently lost your job and you need to contact the job centre, you have several possibilities:

Persons who have recently lost their jobs and who are covered by an unemployment insurance fund (A-kasse) must provide information that they are unemployed via jobnet.dk. The job centre will automatically receive notice that you have registered as being unemployed.

If you need help to register on jobnet.dk please send a mail to jobservice@hvidovre.dk with your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.

Persons who have recently lost their jobs and who are not covered by an unemployment insurance fund (A-kasse) must seek the alternative unemployment benefit available (kontanthjælp) or an educational grant (uddannelseshjælp) via hvidovre.dk. The relevant service will report to the job centre that you have registered as unemployed. The job centre will contact you by telephone - remember that you may receive a call from a concealed number.

If you need help to fill in the application form, you may send an e-mail to ydelse@hvidovre.dk with your name, address and telephone number. The welfare benefit department (Ydelsesservice) will then contact you - remember that you may receive a call from a concealed number.

Where you have recently started in an alternative work training scheme (fleksjobber). You must write a mail to fleksjob@hvidovre.dk stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.

If you have recently moved to Hvidovre and are in a resource project (ressourceforløb), please write an e-mail to ressourceteam@hvidovre.dk. 

If you have recently moved to Hvidovre and are in a job clarification project (jobafklaringsforløb), please write an e-mail to jobafklaring@hvidovre.dk stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.

If you would like to speak to your caseworker in the job centre, please write an e-mail to jobservice@hvidovre.dk the information in the e-mail will be passed on. Alternatively, you may call our emergency telephone number 4185 0130.
The welfare benefits department (Ydelsesservice) has the following emergency telephone number 3639 3639.
Applications for welfare benefits must be sent via the Municipality of Hvidovre's web page - please follow the link: /Borger/Arbejde-og-ledighed/Ledig/

At the Copenhagen Business House (Københavns Erhvervshus) self-employed persons can seek advice. Please call 3366 3366 between 8 am - 5 pm.

People who are self-employed and those who have businesses can seek help via the website virksomhedsguiden.dk or use the hotline at the Business Agency (Erhvervsstyrelsen) 7220 0034 and on the website virksomhedsguiden.dk. You can read more about schemes for compensation and so on.
Those businesses who need to get in contact with the job centre as regards other concerns than compensation for expenses for rent and so on, must contact the Business Service Unit (Virksomhedsservice) on the following telephone number 4185 0447 og by e-mail via virksomhedsservice@hvidovre.dk.

 

Garbage collection and the control of rat infestation

We collect garbage as usual. 

Please go to affald.hvidovre.dk for further information.

 

We seek to control rat infestation. We call on everybody to be patient if you need to contact the municipality concerning controlling rat infestation. We will give priority to indoor problems concerned with controlling rat infestation. 

Hvidovre Recycling Station (Genbrugspladsen) is open for private citizens. Expect a queue.

Contact and communication

Please find contact information here:

/Service/Nyheder/2020/03/kontakt-info-corona 

 

The municipality’s caseworkers use a number that can’t be seen on your screen

During the present period the caseworkers of the Municipality of Hvidovre work from home and many of them have to use their private phones to call citizens who for example have arranged a meeting or a call. In order to protect the privacy of employees their numbers aren’t shown when they call a citizen. Instead the citizen will receive a call from a number which is concealed. We regret that the caseworker will not be able to leave a message on the citizens answering machine, as the person in question would be able to see the private number of the caseworker when he or she would call back.

Therefore: If you have a matter with the municipality, if you are waiting for an answer regarding an application, if you have planned meetings in your calendar, if you are used to having follow-up meetings with your caseworker and so on, then please pick up the phone when it’s a concealed number that’s calling. Just in case. We are sorry for the uncertainty this may cause.

We regret that the caseworker will not be able to leave a message on the citizens answering machine, as the person in question would be able to see the private number of the caseworker when he or she calls back.” 

 

Information from the national Danish authorities - in English and other languages

You can find questions and answers on novel coronavirus, FAQ on outbreaks of pneumonia caused by a novel coronavirus (COVID-19), information about how to prevent infection etc. on this web-site:

https://politi.dk/coronavirus-i-danmark/in-english

https://politi.dk/coronavirus-i-danmark/information-paa-25-sprog

Listen to information in Turkish, Farsi, Somali, Tamil, Russian and Serbo-Kroatian:

http://www.ouh.dk/wm486604

Posters from the national Danish Health Authoruities in different languages (ex Turkish, German, Somali):

https://www.sst.dk/da/Udgivelser/2020/Forebyg-smitte-mod-coronasmitte

Posters for those of you who are elderly or chronically ill (in different languages, ex Arabic, Farsi, English, Turkish, Somali):

https://www.sst.dk/da/Udgivelser/2020/Plakater-til-aeldre-og-kronisk-syge

Summaries of press meetings in several languages:

https://mino.dk/covid19/